Frequently Asked Questions - FAQ

If your question remains unanswered in the FAQs, or if you require more information, please fill out the contact form.

Are the products authentic?

All products on our website are 100% authentic. Each product comes with an authenticity label. With our extensive experience in this field, we have established the best channels worldwide, allowing you to enjoy the rarest styles even in Europe.

Is it secure and private? Can I pay by bank card?

Orders support bank card payments. All payments are secure and reliable, giving you peace of mind while shopping.

What does the "24-hour" label on some product images mean?

The "24-hour" label indicates that a specific size of the item can be shipped directly from our local warehouse within 24 hours. To confirm whether your desired size can be delivered within 24 hours, we recommend that you:

Estimated delivery time may be affected by peak seasons and courier company logistical errors.

Can I return an item?

Yes, you have a 14-day return period!

My product is out of stock, can I still order it?

Almost all products can be ordered, especially those already available on the website. If you want a specific style that isn't listed, please contact us and we'll do our best to find it for you!